Terms and conditions
These terms apply to every order of digital products through the MARKETINGPIONIER shop.
§ 1 Scope
These general terms and conditions (“Terms”) apply to all contracts for the purchase of digital products — in particular e-books, prompts and templates — concluded through the MARKETINGPIONIER shop between Trepte Ventures UG (haftungsbeschränkt) and you as the customer.
The version of these Terms in force at the time the contract is concluded applies. Conflicting terms of the customer are rejected; they become part of the contract only if we have expressly agreed to them in text form.
§ 2 Contracting party
The contract is concluded with:
Trepte Ventures UG (haftungsbeschränkt)
Rügenwalder Straße 24
22143 Hamburg
Germany
Please note that the email address above is for provider identification. Customer service and support are available only through our help and FAQ page.
§ 3 Formation of the contract
The presentation of products in the shop is not a legally binding offer, but an invitation to order. By clicking the order button during checkout you make a binding offer to conclude a purchase contract for the digital product in the cart.
The contract is formed when we accept your order. Acceptance takes place by a separate confirmation email or by making the ordered content available for download. We confirm receipt of your order by email without delay; that acknowledgement is not yet acceptance of the contract unless it also states acceptance.
We store the contract text and email you the order details together with these Terms. You can view and retrieve the Terms on this page at any time.
§ 4 Prices and payment
All prices shown are final prices in euros and include the statutory VAT applicable at the time. Because these are digital products with instant download, there are no shipping costs.
The following payment methods are available:
- Credit card
- PayPal
- Klarna
- Apple Pay
- Google Pay
- SEPA direct debit
The purchase price is due immediately when the contract is concluded. Payment is processed via the method you choose and, where applicable, via an external payment provider whose separate terms may also apply.
§ 5 Delivery
Our products are exclusively digital content and are not delivered on a physical medium. After successful payment we make the ordered content available immediately as an instant download.
Each e-book is provided as PDF and EPUB, together with the related prompt templates. You also receive a download link by email. You need a suitable device and software that can open those file formats.
§ 6 Right of withdrawal for digital content
Consumers generally have a statutory right of withdrawal. For digital content that is not supplied on a physical medium, that right expires once we have begun performance of the contract after you have
- expressly agreed that we may begin performance before the withdrawal period ends, and
- confirmed that you know you lose your right of withdrawal when performance begins.
Performance begins when the download starts. All details and the model withdrawal form are in our withdrawal policy.
Independently of the statutory right of withdrawal, we grant a voluntary 14-day money-back guarantee. Please see the product page and our help page for the details.
§ 7 Rights of use and licence
On full payment of the purchase price you receive a simple, non-exclusive and non-transferable right to use the content you bought. This right is unlimited in time for your private use or your own business use.
In particular, you may not:
- pass on, resell or otherwise make the content available to third parties,
- reproduce, edit or distribute it beyond the scope granted in the contract,
- make it publicly available, for example by uploading it to platforms, file-sharing services or cloud services that third parties can access.
All content, e-books, prompts and templates are protected by copyright. The rights remain with Trepte Ventures UG (haftungsbeschränkt) or the respective authors. Any use outside the limits of copyright requires our prior written consent.
§ 8 Warranty
The statutory warranty rules for digital products apply. If content we provide differs from what was agreed, or a file is faulty or unavailable, we will remedy it after you tell us — for example by providing the download again.
Please report technical problems or faulty files via our help and FAQ page so we can help you quickly.
§ 9 Liability
We are liable without limitation for injury to life, body or health and for damage caused by intent or gross negligence. For a slightly negligent breach of essential contractual duties, our liability is limited to the foreseeable damage typical of this kind of contract.
Otherwise, liability for damage caused by slight negligence is excluded. The content of our e-books, prompts and templates is for information and inspiration and is not individual legal, tax or business advice; we do not guarantee commercial success when you apply it. Mandatory liability under the Product Liability Act remains unaffected.
§ 10 Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer-protection rules of the country where the consumer has their habitual residence remain unaffected.
Where permitted by law, Hamburg is the place of jurisdiction for all disputes arising from this contract if you are a merchant, a legal entity under public law or a special fund under public law, or if you have no general place of jurisdiction in Germany.
If individual provisions of these Terms are or become invalid in whole or in part, the remaining provisions stay in effect. The invalid provision is replaced by the statutory rule.
Note: This text is a prototype template and is for demonstration only. Before publication it should be reviewed by a lawyer and adapted to the specific case.